Using the ZAVIA website

By accessing or using this store, you agree to use it lawfully, provide accurate information and avoid activity that could damage, disrupt or misuse the website or its services.

Product information

We aim to present descriptions, images, colours and prices accurately. Screen settings, lighting, handcrafted details and production batches can cause minor variation. Availability and prices can change without notice.

Orders and acceptance

Submitting an order does not guarantee acceptance. Orders may be reviewed, confirmed, declined or cancelled if an item is unavailable, information is incomplete, an obvious error exists or activity appears fraudulent.

Payment, delivery and returns

Available payment and delivery methods are displayed during checkout. Customers are responsible for accurate contact, billing and delivery information.

• Review the Shipping & Delivery page.
• Review the Returns & Exchanges page.
• Review the Privacy Policy.

Website content and intellectual property

ZAVIA branding, photography, graphics, written content and website design may not be copied, republished or commercially reused without permission except where permitted by applicable law.

Third-party services

Checkout, payments, analytics, courier tracking or other functions may be provided through third parties. Their own terms and policies may apply when you use those services.

Changes to these terms

These terms may be updated when the store, applicable requirements or services change. The version displayed on this page applies when you use the website.